You entered recently in the world of Fire design and we thank you .
Fire Design is a safe device design . As such, you may ask "technical" questions
So you do not get caught off guard and you can inform you clearly , you will find the " question - answer " the most frequent.
Feel free to give us new questions at any time by mail: firstname.lastname@example.org
1. WHAT IS FIRE DESIGN?
Fire design is a design extinguishing device with a constant pressure of 1kg. The extinguishing agent being the polyvalent ABC powder.
2. IS FIRE DESIGN APPROVED?
Every Fire design tank is EC approved.
3. WHY IT’S NOT CALLED “EXTINGUISHER”?
In the French law, the word "extinguisher" refers to a product with very strict specifications mentioning in particular that the product must be red, with legal notices written in white.
Fire design being not necessarily red and sometimes customized with the selected designs, the product could no be longer called "extinguisher" but "extinguishing device”.
However, the product is exactly the same. Fire design is a French product.
4. WHAT KINDS OF FIRE CAN BE EXTINGUISHED BY THIS DEVICE?
The extinguishing agent for each device is the polyvalent ABC powder. Then, Fire design extinguishes any kinds of fire starting (paper, fabric, wood, cardboard, electrical fire, oil, etc ...).
5. WHY BUYING A FIRE DESIGN?
In France, a fire occurs every 2 minutes and only 5% of the population owns a home extinguisher.
A glass of water can extinguish a fire starting during the first minute and a bucket of water is still enough since the 2nd minutes. Since the 3rd minutes, a tank needs to be used, then, Fire design interest is demonstrated by facts.
Fire design, with its small size and its mounting bracket is easily handy and allow to act quickly.
6. WHAT ARE THE WARRANTIES OF FIRE DESIGN?
Each FIRE design is guaranteed for 10 years.
You also get unlimited free refills and one offered verification when you want.
7. WHO IS BEHIND FIRE DESIGN?
Fire design is a product launched in June 2009 by Mr. Rodolphe Gimenez.
Mr. GIMENEZ is a Fire Safety professional. He is the CEO of the company "Sécurité Incendie Européenne " which works in this professional sector on the French territory for over 20 years.
Then, qualified technicians are able to answer to all your questions or those of your customers.
The Fire design SARL and Sécurité Incendie Européenne SARL companies are grouped within the Safety Manufacture, located in Ile de France.
8. HOW FIRE DESIGN IS SOLD?
Each Fire design is sold with its mounting bracket, its user manual (in French and English) and its Warranty Card.
The mounting bracket is designed to secure the Fire design in the wall (with just 2 screws, not included) in order to always know where it’s located in the home but also to facilitate its handling.
The user manual explains the very easy way to use the Fire design and also includes an emergency phone numbers. It also offers a blank field allowing the customer to enter a phone number of his choice.
The "Warranty Card" indicates to the customer the tank number of his device (engraved on the lower part) and the date of purchase. These elements allow him to join the Fire Club and benefit from all its services and guarantees.
9. HAVE I THE OBLIGATION TO JOIN THE FIRE CLUB AND WHY?
You have no obligation to join and register for the Fire Club.
However, this inscription - free - allow you to benefit from all the guarantees offered by our concept. Indeed, we will inform you about the legislation, you will receive promotions and, especially, have the possibility to find all the characteristics of the purchased products, even years later.
10. HOW DOES FIRE DESIGN WORK?
Fire design is very easy to use!
You have just to pick the device from the mounting bracket, check that the pressure gauge needle is within the green zone, to unpin, push the handle and target the base of the flames.
11. IS THERE A RISK OF EXPLOSION?
NO. In no case a Fire design can explode.
A safety nozzle is located at the back of the gauge. This allows the device to be safe under extreme conditions.
These extreme conditions may for example be that the device is too close to a high heat source (+75°C) or exposed to too cold conditions (-20°C).
If it were the case, the safety nozzle would expel the propellant gas without any danger for people located close to the device and the nozzle would pass in the red zone.
12. DOES FIRE DESIGN MUST BE CHECKED EVERY YEAR?
At the contrary of extinguishers located business / public places, Fire designdoes not need to be checked every year.
13. IS IT REQUIRED TO HAVE AN EXTINGUISHER AT HOME?
No. About private individual, there is no obligation.
However, if nothing changes, 1 of 3 French will face a fire in his life and fires are the second cause of mortality for children under 5 by domestic accident in France.
14. CAN I PUT FIRE DESIGN IN A CAR?
Yes. Fire design extinguishes any kind of fire starts. It’s perfectly suitable for a use in a vehicle.
15. CAN I PUT FIRE DESIGN ON A BOAT?
Yes. Fire design extinguishes any kind of fire starts. It’s perfectly suitable for a use on a boat.
The French legislation recommends every boat owner to have a "device to fight the fire", which must be CE or Merchant navy approved.
Fire design being CE approved, it’s allowed.
16. YES, BUT THE POWDER CAN DO A LOT OF DAMAGES?
The capacity of a Fire design is 1 KG.
Therefore, if you use the device on a fire starting at home, this quantity is approximately similar than throwing 1kg of flour.
However, after turning off the fire starting, the flour (or polyvalent powder) can be easily cleaned with a vacuum cleaner.
If you do not use an extinguishing device, there is a high probability that your home be quickly inflamed and the damage will be a lot worst.
17. WHAT IS THE PRODUCT ORIGIN?
Fire design is a French product.
His tank is CE approved and its customization is done at the Fire design studio in the Parisian basin.
18. WHAT IS THE PURPOSE OF FIRE DESIGN?
The objective of Fire design is simple: Bringing fire safety in French homes. For this, the extinguishing device becomes a trend and deco object so that all individuals want to have one.
The few homes equipped with fire extinguishers generally admit that it’s 'parked' at the bottom of a closet (or in their garage) for a long time and they do not even know if it still working. Indeed, except some people, they do not want a red device often seen as "ugly" that would ruin their interior decoration.
19. THE PRICE IS TOO HIGH!
As often said by the creator of the concept, every product always finds its less expensive counterpart.
For example, it’s easy to find a cheap power strip but customers often prefer to buy a safer power strip at a higher price because they do not want to put their safety at risk and prefer to sleep easy.
This is exactly the same for Fire design.
You can find similar devices as Fire design. However, ask yourself the right question: What is the price of my security or the value of my family safety???
20. DOES IT EXIST COUNTERFEIT OR COMPETITION?
Indeed, the competition increases in recent times.
As you can imagine, we are extremely attentive to this situation.
However, after verification by our control office, all the current competitors are working on different products less qualitative than ours (tank and/or head in plastic, not steel, etc.).
Fire design is a French product with tanks produced by important fire extinguishers manufacturers at the contrary of other imported equipment with low quality of materials or powder which could put your customers in risky situations.
Moreover, the majority of these companies joining our market segment are not coming from the fire safety sector and launches their products on this market without knowing regulations. We therefore remain confident about the evolution of our product.
In fact, our customers are concerned about the quality of their purchases and their safety.
21. I USED MY DEVICE, WHAT SHOULD I DO?
The easiest solution is to contact us by phone : 01 48 86 68 60 (or by e-mail: email@example.com).
We will tell you the next steps and come to pick the used device to exchange it.
22. WHO CAN I JOIN IN CASE OF QUESTIONS?
Production - Quality - Service:
For questions about an order, a payment or a delivery, please contact our Production service at 03.21.68.24.49 or by email: firstname.lastname@example.org
Your store is located in FRANCE? You can contact our sales department at 01.48.86.68.60 or by email: email@example.com
For all sales points located ABROAD? You can contact our Export department at 01.48.86.68.60 or by email: firstname.lastname@example.org
Personalization and Web Design:
For questions about customization, you can join our Graphic Studio: email@example.com
Need POSM, photos, press releases or other communication documents, you can contact our press department at 01.48.86.68.60 or by email: firstname.lastname@example.org
Mr. Rodolphe Gimenez is at your disposal for any question of partnership or large-scale actions at 01.48.86.68.60